Frequently Asked Questions
Does PFS TECO manufacture the products that bear its certification mark?
No — PFS TECO is an accredited 3rd-party agency that certifies, inspects, and/or tests hearth products against the applicable product standard. We do not manufacture or sell hearth products.
Does PFS TECO guarantee the products that bear its certification mark?
No — The manufacturer is ultimately responsible for product performance.
Can PFS TECO send me detailed product information or test reports for a product that bears its certification mark?
No — The data is the property of the manufacturer and used as part of their confidential product certification program. The PFS TECO client listing includes information about what products are currently certified by PFS TECO.
Is the product I have currently certified?
The PFS TECO client listing on our website has the current list of active certification clients. For products previously manufactured please email for more information. The client’s name, product name or number, and production or install date will allow our staff to determine if the product was certified at the time it was manufactured.
Where do I ship my product for testing?
PFS TECO Hearth Product clients can ship products to Clackamas, Oregon. The address is listed on our contact page. Please be in contact with our laboratory staff before shipping product for testing. You can also email with questions or for more information.
Do you act as the importer for products being shipped from outside the USA?
No — PFS TECO can not act as the importer for any shipments. Please work with a licensed importer.
What type of tests do you perform?
The Hearth Product Laboratory can handle a variety of gas and solid-fuel hearth product testing. The lab is equipped to perform emissions tests, safety tests, as well as research testing. Our lab’s accreditation certificate includes a detailed list of the test standards for which it is accredited.
How long does it take to get test results back?
Each test project is unique, with some requiring weeks of sample conditioning time. Please ask your PFS TECO staff contact for an estimated completion date for your project.